Do you have any questions about Pure Ingredients or one of our products? Our FAQ page has the answers to many of these questions. Is your answer not listed? Contact us at info@pureingredients.eu
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How do I know if a product is allergen-free?
Unfortunately our website does not contain an overview listing all allergens as this information can quickly change. However, it is mandatory to list allergens on our packaging. Allergens are stated in the list of ingredients on the packaging of the product.
For other questions concerning allergens, contact us using the contact form.
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Are all Pure Ingredients products halal?
Yes, all products from Pure Ingredients are halal. Pure Ingredients is halal certified by Halal Europe (Islamic Centre Aachen, Germany) and Halal Quality Control (HQC), in The Hague, the Netherlands. One of the major pillars of Pure Ingredients is the halal compliance of its entire product range.
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I am looking for a product, but can't find it in my local supermarket
Not all supermarkets and shops stock our full range of products. Would you like your local shop to stock our products? Ask the category manager of your local supermarket. You are more than welcome to order our specialities from your local supermarket or shop. After all, the more people who order our products, the greater the likelihood that our specialities will be included in the supermarket's range in the future.
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Can I order products online?
Pure Ingredients does not sell its products directly online but there are a number of webshops that do! Why not take a look at your local supermarket's website?
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I have opened a new shop and would like to sell Pure Ingredients products. How can I become a customer?
To become a customer, please contact our sales team.
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I have an amazing idea for a new Pure Ingredients product. How can I let you know?
Do you have a question, suggestion or a brilliant idea? We would love to hear it! Please contact us using the contact form and we will get back to you as soon as possible.